Privacy Policy

1. Introduction

At The Curtain Cart, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website (thecurtaincart.com), purchase our custom window treatments, or book an in-home measurement visit across Pakistan.

2. Information We Collect

We may collect personal identification information including but not limited to:

• Contact Details: Full name, delivery address, city, email address, and phone / WhatsApp number.
• Order & Specification Data: Window dimensions, preferred heading styles, fabric choices, lining selections, and room notes.
• Payment Information: Transaction identifiers and payment method preferences (we do not store sensitive credit card credentials on our servers).
• Technical Information: IP addresses, browser type, device details, and browsing patterns collected via essential cookies.

3. How We Use Your Data

Your data is used strictly to provide you with seamless drapery design and delivery services, including:

• Tailoring and manufacturing bespoke made-to-measure curtains and roman blinds.
• Scheduling in-home measurement visits, consultation appointments, and swatch deliveries.
• Processing orders, dispatching shipments via courier partners, and sending SMS / WhatsApp tracking updates.
• Providing responsive customer care and answering design queries.
• Sending optional promotional offers and styling guides (you may opt out at any time).

4. Data Sharing & Security

We do not sell, rent, or trade your personal information. We only share necessary data with trusted logistics partners (such as TCS, Leopards Courier, Trax) to fulfill your doorstep deliveries and with secure payment processing gateways.

We implement industry-standard SSL encryption and strict administrative safeguards to protect your personal and measurement records from unauthorized access.

5. Cookies & Analytics

Our website uses lightweight cookies and analytics to enhance your shopping experience, remember cart selections, and understand how visitors interact with our guides and product configurations. You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights & Contact

You have the right to request access to the personal data we hold about you, request corrections to your delivery details, or request deletion of your account.